The Director works with Senior Management and is responsible for managing the productivity of their department. The incumbent is accountable for managing the workload issues across their department and tracking their productivity as a whole. The Director is also responsible for making sure their management staff is leading their teams effectively. In addition to managing the overall daily operations, the Director is responsible for developing and implementing strategies and tactics that will increase client satisfaction and improve corporate productivity. Director is also responsible for establishing rapports with the existing clients, in order to gain access into other business lines.