The Manager of Client Services is responsible for supporting and implementing a strong client experience from order receipt to order delivery. This person is responsible for assisting with initiatives which continually improve and optimize our appraisal processes. The Manager of Client Services is assigned specific clients whom they are responsible for. It is their responsibility to manage all orders for this client, handle escalations, reporting, invoicing and client initiatives. This individual will communicate directly with the VP of Client Services on all matters related to the client.