Supervisor of System Quality Assurance

Location US-CO-Denver
Document Generation
Full Time


Supervisor, System QA is responsible for leading the System QA team and ensuring end to end quality and throughput volumes through the MCDS document generation and fulfillment systems. These systems include client data processing, document generation, and document fulfillment via print or electronic delivery methods. The Supervisor is responsible for training and organizing the system QA team.


  • System QA team training and resource management 
  • Ensure resources are effectively allocated to ensure quality standards and meet service level agreements on turn times.
  • Update and manage System QA team procedures
  • Respond effectively and timely to business partners and actively participate in discussions to help the department run more efficiently
  • Supervise special projects when assigned
  • Competence in all System QA duties :
    • Analyze requirements in order to create test cases
    • Generate test output and QA against requirements
    • Provide clear feedback of QA results to programming team
    • Run end to end document workflow tests to monitor throughput
    • Perform QC sampling on live production orders
    • Utilize PDF analysis tools
  • Other duties as assigned


  • Microsoft Excel skills
  • Experience working with XML and JSON
  • Understanding of PDF structure and composition
  • Excellent logical thinking skills and ability to work step by step through a problem
  • Good verbal and written communication skills
  • Ability to work independently and with frequent changes
  • Excellent attention to detail


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