System Configuration Technician

Mortgage Connect, LP is looking for a remote System Configuration Technician. As the Systems Configuration Technician I, you are responsible for configuring and troubleshooting software applications running the Mortgage Connect Document Solutions Automated Document Factory (ADF). The successful candidate will be comfortable working in SQL, JSON templates, and net microservices. In addition to, you will be working on a growing, cross-functional team that is responsible for building new workflows, reports and updating system configurations to support the full document generation process, from data receipt to document delivery.

• Performs configuration changes on the MCDS document generation platform.
• Create, update and maintain workflows for various processes.
• Create SQL queries for ad-hoc and scheduled reports.
• Performs root causes analysis on issues.
• Learns how the various systems work together.
• Collaborates with the development team to create solutions that meet the needs of our customers, both internal and external.
• Supports well-functioning databases and applications.

• Intermediate or better SQL knowledge.
• Ability to learn new systems quickly.
• Proven ability to troubleshoot issues within applications.
• Must be a highly motivated self-starter.
• Experience with API integrations is a plus.

• Competitive payrates based on skills and experience
• Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts
• Rest and relaxation: Paid holidays and generous PTO based on tenure
• Community and Philanthropy: Paid volunteer time
• Paid Maternity and Parental Leave
• Contribute to your future: 401K plan and robust continuous learning opportunities
• Work Perks Program: Access to discounts that help save money in your daily life

Is this the ideal location for you?

Mortgage Connect is committed to offering a flexible work environment for this role. This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.)

Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.

All onboarding employees will be required to complete a pre-employment background check and drug screening.

We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@mortgageconnectlp.com