HR Generalist

The HR Generalist is responsible for planning, coordinating and executing strategies and programs designed to continuously improve the employee experience at Mortgage Connect family of companies. The key areas of focus are employee relations, talent acquisition, performance management, and retention of employees.

Employee Relations and Performance Management

• Support stay and exit interview process and implement strategies to address findings
• Resolve employee relations issues effectively under the general supervision of the VP, People and Culture
• Support with effective, timely, and thorough investigations, prepare documentation
• Mentor managers on disciplinary process and practices
• Educate managers on best practices for creating an employee-friendly environment
• Monitor performance management and review cycles
• Support with projects as needed

Compliance

• Ensure legal compliance by staying up to date on federal, state, and local regulatory requirements and consulting with management regarding said requirements
• Support with internal audits to ensure compliance with federal, state and locals regulations
• Additonal duties as assigned

• Bachelor’s degree in Human Resources, Business, or related field plus 3+ years of experience in a generalist role, or an equivalent combination of education and experience
• Customer service and problem-solving skills
• Demonstrated experience collaborating and interacting cross-functionally and with leaders at multiple levels
• Proficient in MS Office (Word, Excel, Outlook)
• Strong verbal, written, and presentation communication skills
• Extreme attention to detail and ability to work under pressure to achieve deadlines
• Ability to work independently and as a part of a team
• Creative/innovative problem solver
• PHR and/or SHRM Certification

• Competitive payrates based on skills and experience
• Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts
• Rest and relaxation: Paid holidays and generous PTO based on tenure
• Community and Philanthropy: Paid volunteer time
• Paid Maternity and Parental Leave
• Contribute to your future: 401K plan and robust continuous learning opportunities
• Work Perks Program: Access to discounts that help save money in your daily life

Is this the ideal location for you?

Mortgage Connect is committed to offering a flexible work environment for this role. This is a Hybrid Role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.)

Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.

 All onboarding employees will be required to complete a pre-employment background check and drug screening.

We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@mortgageconnectlp.com