Closing Clerical Support

As the Closing Clerical Support at Mortgage Connect LP, you will work directly with the Closing Team Leader. You are responsible for assisting all Closing Coordinators on your team and work as a support system for the Closing Operations Department.  

• Upload Documents into System
• Update Notes and Tracking Fields within System
• Keep Closing Coordinators Updated Throughout Process
• Complete Pre-HUD Requests
• Audit HUD Fee Sheet to Ensure Correct Invoicing
• Report Recording Fees on HUD
• Monitor Dashboard for Closing and Fax Back Completion
• Work with Vendors to Track Shipping for Signed Packages
• Ensure Vendors Download/Print Necessary Documents
• Phone Rollover Responsibilities
• Additional Duties, as assigned

• High-School Diploma or Equivalent
• At least 6-Months Administrative/Clerical Experience
• Strong Customer Service Focus
• Clear Verbal and Written Communication Skills
• Ability to Work in Fast-Paced Environment and Meet Deadlines
• Capability to Work both Independently and as part of a Team
• Problem-Solving Mindset with Ability to Multitask
• Familiarity with Computers, including Data Entry and Typing (preferred 35-45 WPM)

• Competitive payrates based on skills and experience
• Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts
• Rest and relaxation: Paid holidays and generous PTO based on tenure
• Community and Philanthropy: Paid volunteer time
• Paid Maternity and Parental Leave
• Contribute to your future: 401K plan and robust continuous learning opportunities
• Work Perks Program: Access to discounts that help save money in your daily life

Is this the ideal location for you?

Mortgage Connect is committed to offering a flexible work environment for this role. This is an on-site role based out of our office located in Moon Township, PA.

Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.

All onboarding employees will be required to complete a pre-employment background check and drug screening.

We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@mortgageconnectlp.com