Senior Project Manager

Location: Remote

Title: Sr. Project Management

Department: Solutions Delivery

Reports To: VP, Solutions Delivery

About the Role

We are seeking a strategic, results-driven Senior Project Manager to lead cross-functional implementation projects with a focus on onboarding enterprise mortgage clients. This role is ideal for someone who thrives in a fast-paced environment, has a proven track record of managing complex projects end-to-end, and brings a deep understanding of mortgage industry operations.

The ideal candidate combines deep project leadership expertise with exceptional communication skills, and brings a strong understanding of client-facing implementations and third-party integrations.

Key Responsibilities

• Lead full lifecycle project management for complex client onboarding engagements, from initiation to post-implementation review.
• Serve as the primary point of contact for internal stakeholders throughout the project lifecycle.
• Define project scope, objectives, deliverables, and success metrics in collaboration with stakeholders.
• Develop and maintain detailed project plans, timelines, and resource allocations using industry-standard tools (e.g., MS Project or Project 365).
• Identify project risks and proactively develop mitigation strategies to ensure timely delivery.
• Facilitate regular project meetings (daily Scrums) and provide clear, timely communication of project status, issues, and escalations.
• Partner with technical and operational teams to coordinate system integrations, data migrations, and platform configurations.
• Track project financials, budgets, and forecasting against scope and delivery milestones.
• Mentor Account Management team members and contribute to process improvement initiatives within the PMO.

Required Qualifications

• 10+ years of project management experience, with at least 7 years in a senior or lead role.
• Proven experience managing large-scale client onboarding or enterprise implementations.
• Expertise in project management methodologies (Agile, Waterfall, or hybrid) and tools.
• Strong understanding of end-to-end mortgage processes (loan origination, servicing, escrow, compliance, etc.) preferred.
• Excellent communication, negotiation, and client relationship skills.
• Demonstrated ability to lead cross-functional teams across operations, technology, and external vendors.
• Bachelor’s degree in Business, Technology, or a related field; PMP, PMI-ACP, or equivalent certification preferred.