Objectives of this role
- Serve as the main point of contact within the organization for resolution of underwriting questions and issues.
- Foster a collaborative environment within the organization.
- Represent the organization with professionalism and integrity when dealing with client, and underwriters.
Responsibilities
- Monitor the MC Underwriting inbox and resolve title insurance underwriting issues and questions.
- Review title claims files together with requests for underwriter reimbursement and make recommendations on whether the company owes their deductible to an underwriter.
- Provide regular reporting on underwriting issue escalations and claims files to identify trends and recommend remedial training.
- Assist in preparation and participation in underwriter audits.
- Track deadlines to ensure regulatory documents related to title insurance are filed in a timely manner.
Required skills and qualifications
- Five or more years of experience in title insurance underwriting and claims handling.
- Ability to work effectively under pressure and to manage sensitive and confidential information in a discreet, professional manner.
- Excellent verbal and written communication skills, with strong attention to detail.
- Experience working in a fast-paced environment where time management and communication skills are needed to meet deadlines and avoid regulatory penalties.
- Strong organizational skills and work ethic
For California, Colorado, and New York applicants, the salary for this role ranges from $75,000.00 - $85,000.00
