Careers

Become part of a rapidly growing team dedicated to building creative solutions for the Mortgage Servicing industry. We pride ourselves on providing an exceptional customer experience. We are passionate about our collaborative and cohesive team environment that is focused on a strategy to continuously develop and improve our processes and technology. We develop our teams to be caring and compassionate with a strong sense of urgency in an entrepreneurial environment!  We look forward to you becoming a part of our team and family. 

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Location : Location US-PA-Coraopolis
Position Summary   Mortgage Connect Document Solutions is on a mission to create simple solutions to the mortgage servicing document generation, execution, recording, and shipping needs. We’re seeking a Document Specialist to help guide us in our quest. As a member of our team, you will directly oversee and manage a pipeline of orders for Lien Release and Assignment of Mortgage documents. This includes, but is not limited to, the following: data input, document management, vendor oversight, client communication, and pipeline monitoring to ensure established Service Level Agreements (SLAs) are being met. As the Document Specialist, you will be the primary stakeholder and ultimately accountable for the performance standards of your pipeline of document orders. Maintaining our culture of respect, carry a positive attitude even during the most challenging and/or dynamic situations, and execute Mortgage Connect Document Solutions mission to create the Best-in-Class document operation supporting the mortgage servicing industry. Essential Duties and Responsibilities - Acts as the subject matter expert (SME) for a designated pipeline of orders and overall processing of document order pipeline. - Monitoring the status of incoming and outgoing orders and products. - Comparing documents and tracking document changes. - Checking completed work for spelling, grammar, punctuation, and format. - Exceptional time-management, hands-on contributor who collaborates well with others to create the best solutions for the company. - Ensure that all steps of the Vendor Operations process are completed accurately and within the required SLA (Service Level Agreement) timeframes. - Review and respond to system messages from partners and clients within established SLA’s. - Responsible for client communication including timely responses and issue resolution. - Adheres to all established policy and procedures set forth by the company to ensure efficient workflow within established standards and industry guidelines. - Effectively communicates routinely and openly with manager and teammates regarding issues, conflicts, and concerns as they arise. - Diagnoses problems identified through telephone and electronic communications with service providers and addresses or escalates to the appropriate stakeholders as needed. - Completes UAT (user acceptance testing) for specific workflow enhancements/changes as needed. - Maintain a positive attitude and professional demeanor when working with clients, vendors, or internal staff. - Performs other duties as defined and needed. Qualifications - High school diploma or GED required - College degree in related field or mortgage experience (originations, closings or servicing) a plus - Proficient in use of Microsoft Office Products (Word, Excel, Outlook) - Possesses strong verbal and written communication skills, applying good judgment, with the ability to escalate when unable or unauthorized to resolve conflict, issue, or concern. - Ability to work well in a team environment through collaboration. - Good attention to detail making minimal errors. - Displays the consistent ability to embrace rapid changes to SLAs, internal policies, and overall procedures. - Takes a proactive approach, with a positive and growth mindset, collaborating with cross-functional teams and contributes to creating a good team atmosphere. - Experienced working in fast-paced environments and able to maintain a positive and professional attitude under pressure. - Detailed oriented, with an analytical approach and takes pride in being thorough and methodical yet able to accomplish tasks/deliverables prior to deadlines. - Works well with little supervision; receptive to feedback and training intended to improve employee’s ability to perform at increasing levels of independence - Ability to work overtime as required by workflow/volume fluctuations - Willingness to become a Public Notary (paid for by MCDS) We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Category
Document Generation
ID
2022-2448
Location : Location US-PA-Coraopolis
  Position Summary The Treasury Specialist performs daily/monthly reconciliation of all organizational bank accounts.   Essential Duties and Responsibilities - Process daily reconciliation of all bank accounts, operating and escrow - Process monthly reconciliation of all bank accounts, operating and escrow - Work closely with accounting and disbursement team to address reconciliation issues - Perform Duties and Responsibilities in accordance with Established Time Standards - Additional Duties, as assigned Qualifications - Bachelor’s Degree or Equivalent Preferred - 4 Years’ Experience in Bookkeeping/Accounting - Proficient in Microsoft Office - Strong Customer Service Focus - Clear Verbal and Written Communication Skills - Strong Attention to Detail, Including Data Entry Proficiency - Ability to Work in Fast-Paced Environment and Meet Deadlines - Capability to Work both Independently and as part of a Team - Problem-Solving Mindset with Ability to Multitask - Familiarity with Computers, including Online Searching and Typing Language Skills - Excellent written and verbal communication skills - Ability to read, analyze and interpret common technical reports, and documentation - Present information to executive and senior management teams, sales department, internal groups and/or clients We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Category
Accounting
ID
2022-2442
Location : Location US-PA-Coraopolis
As a Louisiana Resident Agent,  you will be accountable for managing workload issues across teams and/or clients and tracking their productivity as a whole. We are looking for a team member that will continue to uphold our stellar reputation in Louisiana.   Responsibilities  - Prepare/issue LA titles - Prepare/Issue LA policies - Identify and resolve underwriting issues - Ensure compliance with underwriting directives - Identify and implement process work-flow improvements - Participate in testing environment as required - Participate in system enhancement process - Maintain complete confidentiality and privacy of departmental matters - Complete all assignments in a timely manner - Act as a leader within the company - All other duties assigned Qualifications - Bachelor’s degree or equivalent experience - Current LA Resident Agent License required - Strong customer service focus - Clear verbal and written communication skills - Ability to work in fast-paced environment and meet deadlines - Self-motivated: ability to work with minimal supervision - Persuasive, encouraging, motivating personality - Strong attention to detail We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Category
Title Operations
ID
2022-2441
Location : Location US-CO-Denver
Mortgage Connect, LP is looking for an onsite Inserter Operator. As an Inserter Operator, you are responsible for completing all insertion work prior to the end of the business day.   Responsibilities - Accountable for running Intelligent Inserting Systems and able to operate multiple programs & equipment. - Overlooking the inserter line and assisting others in their production activity - Keep an accurate count of production being shipped and properly documenting on a Log Sheet & Shipping Receipt - Maintain calibration and settings for inserter operation and keep inserter line consistently running in a timely manner - Monitor and troubleshoot equipment warnings, notices and able to make minor adjustments when needed - Assign tasks and coordinate production activity for help/ helpers - Able to be clean, stock supplies, and maintain Inserter equipment - Available for Operator training and Cross training in other departments - Able to work in a team or group - Able to lead by example and follow company’s SOP’s Qualifications - High school or equivalent degree - 3 plus years of employment - General computer skills (Windows98 or higher, Word, Excel) - Effective verbal and written communication skills - Prior warehouse or inserter line experience preferred - Proactive and creative problem solving - Self-paced - Able to work overtime and Saturday mornings Salary: $18.00- $20.00/ hourly    We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Category
Document Generation
ID
2022-2422
Location : Location US-CO-Denver
Mortgage Connect, LP is looking for an onsite Recording/Production Manager. This position will be responsible for developing and leading the Recordation Team to ensure that all document quality control and recordation functions are completed according to Service Level Agreements.    The Recording/Production Manager coordinates training, daily work, special projects and quality reviews with team members. They will be working on a growing, cross-functional team that is responsible for functions related to the Intake of documents on behalf of our clients. Our Managers are also expected to lead by example, acting as role models and mentors for our exceptional employees.     Responsibilities   - Design and implement processes that allow for the efficient review and recordation of documents - Develop and improve necessary production process and systems to meet client needs - Drive automation of manual solutions via partnership with IT Resources - Provide support to other teams within MCDS to ensure efficiency, completeness and accuracy of process - Instruct staff in best practices for performing the duties required of the Recordation Team - Oversee the creation of ad-hoc reports as needed - Identify and develop operational leaders on the Recordation Team - Understand operational processes and business activity and develop ways to improve them - All other duties assigned  Qualifications - Bachelor's degree in a related field - Minimum of 3 years of experience in document recordation or related fields - Experience in the Title and Mortgage industry - Intermediate knowledge of Microsoft Excel and Office, - Excellent communication skills - Strong initiative and ability to manage multiple projects as well as strong follow through skills - Ability to complete projects on time and accurately is critical - Must be detail-oriented with strong organizational and analytical skills Salary: $65,000-$70,000/ yearly   We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Category
Mortgage Recordings
ID
2022-2417
Location : Location US-CO-Denver
Mortgage Connect, LP is looking for an onsite Intake Specialist. As an Intake Specialist at Mortgage Connect, you are responsible for processing borrower documents in our Urban Loan Tracking System.   Responsibilities: - Perform all Intake functions and meets performance standards - Sorting FedEx packages - Wanding FedEx packages - Reconciling FedEx counts - Destapling all program types - Research of Loan/Order ID information in the Loan Tracking System (LTS) - Scanning of packages in the Imagic system - Index documents in the Imagic indexing queue based on the client’s document taxonomy guidelines - Process loans in the Efax queue - Ship copies of documents via USPS or FedEx - Ship original documents to the client based on routing rules - Count, sort, and process mail - File documents in the File Room in accordance with departmental standards - Other duties as assigned - Special Projects as assigned - Must be able to work overtime as required Qualifications: - High school diploma or equivalent - Experience in a fast paced environment requiring attention to detail - Excellent attention to detail - Ability to work in a fast paced environment - Effective communication skills - Basic math skills - Intermediate MS Office - Self-Starter  Salary: $18.00- $20.00/ hourly   We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.  
Category
Scanning and Shipping
ID
2022-2416
Location : Location US-CO-Denver
Mortgage Connect, LP is looking for an onsite Warehouse Specialist. The Warehouse Specialist is responsible for receiving all inbound shipments of documents from carriers and inventory items from suppliers. The position will also be responsible for delivering outbound material that comes from the print fulfillment department. The Warehouse Specialist works hand in hand with the Production Lead and Plant Manager.   In addition, the position offers a unique opportunity to work in different roles and departments.  A diligent and hard worker will have opportunities to advance throughout the company.   Essential Duties and Responsibilities - Complete daily pick-ups and deliveries in company vehicle - Check in all deliveries of raw materials - Organization of warehouse and inventory management - Assist Plant Manager with Monthly Inventory - Operation of inserter or print equipment at the discretion of Manager/Leads - Assist in weekly and monthly tasks around the warehouse - Maintain an accurate count of product shipped and properly documentation on a Log Sheet & Shipping Receipt - Unloading materials using a forklift w/ roll clamp and/or a Walkie Forklift - Be a self-starter and work independently but also exhibit a willingness to jump in and work with the team - Assist other departments as needed Salary: $19.50-$20.00/ hourly    We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Category
Print Services
ID
2022-2406
Location : Location US-PA-Coraopolis
Mortgage Connect, LP is looking for a remote Title Clearance Coordinator. As the Title Clearance Coordinator, you will be responsible for the review of Foreclosure, Post Sale FHA / VA , REO and Deed In Lieu title reports for clouds on title and possible claims issues. You will communicate with clients, borrowers, internal staff, and outside agencies to resolve title clearance issues in a timely manner, consistent with company-defined standards.   Responsibilities - Review and manage daily pipeline reports - Take necessary steps to cure title clearance items per clearance guidelines - Maintain open communication with team and managers - Manage and support lender relationships - Additional duties, as assigned Qualifications - High-school diploma or equivalent - Minimum 2 years of experience with title clearance/curative related to foreclosure or REO properties - Working knowledge of real estate titles, deed preparation, and closings - Strong customer service focus - Clear verbal and written communication skills - Ability to work in a fast-paced environment and meet deadlines - Strong organization skills and attention to detail - Self-motivated: ability to work with minimal supervision - Capability to work both independently and as part of a team - Problem-solving mindset with ability to multitask - Proficiency with computers, and comfortable in a paperless environment - Knowledge of National State Foreclosure State and Underwriting Guidelines We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Category
Title Operations
ID
2022-2388
Location : Location US-PA-Coraopolis
Valuation Connect, a Mortgage Connect company is looking for newly licensed appraisers who are interested in jumpstarting their career.   Why Valuation Connect? - - Nationwide medical plan coverage eligible on Day 1 - 401k eligible on Day 1 - Dental/Vision/Disability/Life Insurance available - Referral bonuses - Paid time off and paid holidays - Mentorship from industry experts – potential to increase your earnings and market share - Ability to maintain and work with your existing clients - Expense Reimbursement – Appraisal Software, MLS, CE, and License Fees Responsibilities - Complete residential property appraisal reports for 1 - 4 family residential real estate properties in compliance with Uniform Standards of Professional Appraisal Practice (USPAP) guidelines and federal and state appraisal laws ensuring exceptional quality and credibility of appraisal theory and methodology governing residential real property. - Provide seamless communication to both property contacts (Borrower) and home office - Participate in team meetings and ongoing training - Occassional review work if there is down time - Additional duties, as assigned Qualifications - Strong analytical and decision-making skills - Ability to work independently and meet established production standards - Effective verbal and written communication skills - Adherence to due dates and timelines as outline by each order or project - Work with a level of professionalism as outlined by the company - Must be a licensed or certified appraiser with less than 5 years of experience   We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Category
Valuations
ID
2022-2318
Location : Location US-UT-Salt Lake City
Become part of a rapidly growing team, dedicated to building creative solutions for the Mortgage Servicing industry. We pride ourselves in ensuring our team performance meets or exceeds company standards while maintaining client satisfaction. As a Liscensed Agent, you will manage workload issues across teams and/or clients and track their productivity as a whole. We are looking for a team member that will continue to uphold our stellar reputation in Utah.   Responsibilities - Prepare/Issue UT titles  - Prepare/Issue UT policies - Identify and resolve underwriting issues - Ensure compliance with underwriting directives - Identify and implement process workflow improvements - Participate in testing environment as required - Participate in system enhancement process - Provide 1-on-1 training for team members, as needed - Maintain complete confidentiality and privacy of departmental matters - Complete all assignments in a timely manner - Act as a leader within the company - All other duties assigned Qualifications - Must be UT resident entity or individual  - Must have UT license for at least 3 of the last 5 years with a title examination line of authority and/or an escrow line of authority  - An individual so licensed may act as the "qualified licensee" for no more than 2 agency title insurance producers - Please note: an attorney with real estate experience can be exempted from the 3 year license requirement  - Bachelor’s degree or equivalent experience - Strong customer service focus - Clear verbal and written communication skills - Ability to work in a fast-paced environment and meet deadlines - Self-motivated and can work with minimal supervision - Persuasive, encouraging, motivating personality - Strong attention to detail - Capability to work both independently and as part of a team - A problem-solving mindset   We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Category
Title Examination
ID
2021-1685