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The Team Leader works directly with the Account Executive (if applicable) or the Manager of the Closing Services Department and is responsible for ensuring their team’s performance meets or exceeds company standards while maintaining client satisfaction. The incumbent is accountable for analyzing and distributing team’s workload evenly between their team members, tracking the team’s productivity as a whole, and tracking performance individually for all partners within their team. In addition, the Team Leader is also responsible for participating in the daily operations of the Closing Services Department including, but not limited to Title Clearance, Closing Disclosure Form Preparation, and Reject Resolution.
The Scanning/Shipping Coordinator works to receive and process all incoming Express and USPS for the company and their partners. The Coordinator is responsible for copying and scanning all recordable documents and returning completed post-close documents to clients or borrowers, as needed.
The Senior Software Developer’s primary function is to design and develop full stack applications including web, RESTful web services, desktop, database and windows services to support Simply Secure Sign’s business and technical objectives. Senior Software Developers work closely with Quality Assurance, Technical Architecture, and other members of the development team to ensure the success of new products, applications, and new versions of existing products. Senior Software Developers work with new technology through all phases of the software development life cycle to produce and enhance scalable and robust software applications.
Individuals in this role serve as an assistant to management. They are responsible for administrative and clerical tasks assigned by management. Generally, individuals process manual and computer generated reports as required. In addition, it is their responsibility to maintain the management calendar, including coordinating/scheduling appointments, as necessary. Administrative Assistants also coordinates special projects. As needed, they will also correspond with current and prospective clients.
Mortgage Connect is looking for a sharp and enthusiastic Systems Support Technician familiar with print and document generation systems to help manage and troubleshoot software applications running the Mortgage Connect Document SolutionsAutomated Document Factory (ADF). You will be working on a growing, cross-functional team that is responsible for the full print life cycle, from conception to delivery within a tight SLA driven environment.
The successful candidate will be comfortable working in SQL, Azure, and windows services. We are looking for a collaborative individual who learns quickly, thinks outside the box, and has a talent for troubleshooting software problems common to print production.
Become part of a rapidly growing team, dedicated to building creative solutions for the Mortgage Servicing industry. We pride ourselves in ensuring our team performance meets or exceeds company standards while maintaining client satisfaction. The incumbent is accountable for managing workload issues across teams and/or clients and tracking their productivity as a whole. We are looking for a team member that will continue to uphold our stellar reputation in Utah.
Supervisor, System QA is responsible for leading the System QA team and ensuring end to end quality and throughput volumes through the MCDS document generation and fulfillment systems. These systems include client data processing, document generation, and document fulfillment via print or electronic delivery methods. The Supervisor is responsible for training and organizing the system QA team.
Responsibilities for the Document Quality Assurance Analyst are, but are not limited to, helping Senior Management with their workloads heavy interaction with clients. Very good relationship management skills are needed as well as excellent Excel skills since you will be creating and generating reports in excel.
The primary function of a SharePoint Administrator is to be responsible for maintaining the SharePoint environment by identifying system requirements, installing upgrades, and monitoring system performance. This role will also serve as System Administrator for the Hubley intranet platform. This position may require evening and after hour availability.
The primary function of a Technical Business Analyst is to drive product requirements from high-level business requirements to actionable detailed product specifications. The Technical Business Analyst will define feature sets for existing and new applications or products by facilitating the exchange of information around requirements between all stakeholders.
This position will be accountable for analyzing the data architecture needs for enterprise functions and help define enterprise data architecture strategic roadmaps for Mortgage Connect. He/She/They will partner with the business stakeholders as well as the supporting enterprise technology teams to drive the data strategy forward.
The Manager of the REO Closing Services Department is responsible for managing one or more closing teams and/or one or more clients to ensure their performance meets or exceeds company standards while maintaining client satisfaction. The incumbent is accountable for managing workload issues across teams and/or clients and tracking their productivity as a whole. On occasion, the Manager may also be called upon to participate in the daily operations of the Closing Services Department including, but not limited to Title Clearance, Pre-Closing, HUD Preparation, and Reject Resolution.
The SQL Developer’s primary function is to design and develop tools and applications to support Mortgage Connect’s financial operations. Financial Software Developers work closely with Mortgage Connect’s financial leadership team to ensure the success of new automations, applications, and queries. Software Developers work with new technology through all phases of the software development life cycle to produce and enhance scalable and robust software applications. Salary will be based on experience.
The Manager of Client Services is responsible for supporting and implementing a strong client experience from order receipt to order delivery. This person is responsible for assisting with initiatives which continually improve and optimize our appraisal processes. The Manager of Client Services is assigned specific clients whom they are responsible for. It is their responsibility to manage all orders for this client, handle escalations, reporting, invoicing and client initiatives. This individual will communicate directly with the VP of Client Services on all matters related to the client.
Responsibilities for the Valuation Analyst will include completing an Administrative and/or Technical Review of all lines of alternative valuation reports completed by Valuation Connect’s Panel of real estate professionals and appraisers to ensure they meet established quality standards and customer specific guidelines. This includes timely response to phone calls and emails from Panel, customers and internal staff as well as coaching vendors regarding established standards while meeting client specific guidelines. The Alternative Valuation Analyst may also complete Value Reconciliations and train staff and panel appraisers on valuation techniques as needed. Appraisal Analyst must be able to function in a dynamic, fast paced work environment that is driven by customer defined Service Level Agreements (SLAs).
The Valuation Analyst plays a key part in enabling Valuation Connect to accomplish its mission, which is to change the landscape of appraisal management companies (AMCs). Valuation Connect is a dynamic, growing, stand-alone firm affiliated with Valuation Connect and has a culture of interaction, teamwork, and problem-solving. All Valuation Connect employees are expected to perform any and all tasks and activities that support the fulfillment of its mission.
- Manage an Operations team with oversite of hybrid desktops appraisal products and pipeline
- Recruiting appraisers to complete products to set SLAs
- Support Panel Management to ensure a vendors documents are active and up to date
- Forecast staffing needs based upon volume and allocation of the pipeline to drive client set SLA
- Provide reporting to the client via the Client Service department
- Join, participate, in staff and client service calls, as well as virtual calls.
- Understand the unique client product line, sensitivity to customer service, turn time and work flow
- Coach the Desktop Appraiser panel of appraisers to obtain quality and loyalty, to maintain talent and increase quality and performance
- Projects to support Hybrid Desktop Department/Clients
- Participate in team meetings and cross train to support other teams
The Accounts Receivable Specialist is responsible for processing invoices and payments, resolving missed payments, and collections attempts.
Responsibilities for the Valuation Specialist will include completing a first level Administrative or Checklist Review of any appraisal reports completed by Valuation Connect’s Appraiser Panel to ensure they meet established quality standards and customer specific guidelines. This individual is not required to be an appraiser and will not be required to meet USPAP requirements. Valuation Specialist must be able to function in a dynamic, fast paced work environment that is driven by customer defined Service Level Agreements (SLAs).
The Valuation Specialist plays a key part in enabling Valuation Connect to accomplish its mission, which is to change the landscape of appraisal management companies (AMCs). Valuation Connect is a dynamic, growing, stand-alone firm affiliated with Valuation Connect, and has a culture of interaction, teamwork, and problem solving. All Valuation Connect employees are expected to perform any and all tasks and activities that support the fulfillment of its mission.
Client Specialist is responsible for the overall support and implementation of a team possessing a strong client experience skill set with excellent communication for appraisal order fulfillment from order receipt to order delivery. This single point of contact and or team of individuals are responsible for assisting with initiatives, which continually improve and optimize our client partnership with proactive appraisal processes. Account Specialists are assigned to a specific client based on tenure, workflow, and level of appraisal experience. It is the responsibility for this team to have a day-to-day pulse on client perception, client performance as well as a measurable response time to all inbound inquiries and needs during the hours of operation determined by the lender. This individual team will communicate directly with the Account Manager, Client Services Manager, and AVP of Account Management on all matters related to the client.
Mortgage Connect is seeking an Enterprise Automation Architect. In this role, you will collaborate with product managers, developers, quality assurance, architects, and site reliability engineers to create and maintain a comprehensive automation framework, enhance and maintain an efficient and quality-driven development pipeline, and ensure the delivery of high quality products.