Careers

Valuation Connect, a Mortgage Connect company is looking for a Valuation Coordinator to join our growing team. The Primary role of the Valuation Coordinator is to work with the Regional Manager to ensure the timely assignment and complete monitoring of a full line of valuation products in order to fulfill established Service Level Agreements (SLAs) with customers.  This includes, but is not limited to, traditional appraisal products and BPO products. You will answer inbound phone calls and/or makes outbound calls according to assigned work streams.    Responsibilities - Utilizes established policies and procedures to ensure efficient workflow within established standards and industry guidelines - Answer inbound and or make outbound calls in a phone queue environment - Fully document customer interactions in system(s) of record, as required - Provide exemplary customer experience to clients and vendors - Manage potential new order quote requests from all clients - Works with appraisers on a daily basis to ensure on time delivery of quality appraisal reports within customer-driven SLAs - Implements and adheres to frequent changes to SLAs, internal policies, and overall procedures as needed - Investigates customer and service provider questions, concerns, and issues - Communicates routinely and openly with manager and teammates regarding issues, conflicts, and concerns as they arise - Diagnoses problems identified through telephone and electronic communications with appraisal service providers and addresses or escalates efficiently - Uses internet-based order management software, following direction from manager to complete daily operational tasks, - Performs careful review of orders throughout each day to ensure that Valuation Connect and contracted appraisers comply with state-specific regulations and statutory requirements - Understands and follows documented client specific appraisal requirements - Must be able to work overtime as required - Performs other duties as required Qualifications - High School Diploma or GED required - College degree in related field or equivalent experience a plus - USPAP 15 Hour License preferred - Ability to type 50 wpm  We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Mortgage Connect, LP is looking for an Onsite Title Clearance/Client Representative to work directly at our client's location in Santa Ana, California.   As an On-Site Representative, you will work directly with the Management and our client teams to manage client satisfaction while on site in our Client’s office. As an on-site representative, you will act as liaison between our client and our in-house teams. You will be responsible for ensuring that the Client’s closing teams’ performance meets or exceeds the expectation of our Client. In this role, you will be tasked with building client relationships, leading conversations regarding complaints and the resolutions, answering questions, introducing new products and services and providing advice. Additionally, you may make routine decisions and complete low-key sales tasks, such as securing orders from current Clients and providing computer/technical support.   Responsibilities - Communicating with the Client regarding Mortgage Connect work processes - Understand both Mortgage Connect’s and Client’s production/reporting technology in order to properly address issues and recommend process enhancements as needed - Reviewing Client production reports to ensure superior Client Service performance - Identifying new processes to improve client closing team performance - Documenting all Client issues, noting actions taken for resolution - Identifying areas of improvements and concerns for Closing Services Management Team; - Developing new strategies to improve Client service quality - Suggesting training classes for Closing Services teams to address Client issues - Addressing Client issues and suggest remediation to avoid reoccurrence - Attending conference calls and marketing visits and coordinate items to be addressed with the client - Reviewing client surveys and providing reports/data to the client as needed via Mortgage Connect Management approved format - Assisting in the following as needed: - Facilitate training sessions - Participate in Strategic Planning Initiatives - Counsel vendors per occurrence - Provide marketing assistance - Maintaining interdepartmental relationships - Participating in daily operations including, but not limited to, title clearance, TRID preparation, and reject resolution - Preparation, submission, and review of several weekly and monthly reports - Allow flexibility for changing responsibilities as determined by the organization when dealing with client relationships - All other duties as assigned   Qualifications - Previous industry experience - Ability to work on-site out of our clients location in Santa Ana, California - High School diploma or equivalent We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

As a Regional Manager for Valuation Connect, your primary responsibility is to build and maintain strong working relationships with a panel of appraisers to service their region and directly oversee and manage a pipeline of orders within their assigned region.  This includes, but is not limited to, the following:  vendor selection, panel relations, new vendor recruiting, client communication, maintenance of acceptable product margin standards, and monitors  their pipeline to ensure established Service Level Agreements (SLAs) are being met.    As the Regional Manager, you will be the primary stakeholder and ultimately accountable for the performance standards in their region and plays a key part in leading our culture both internally and externally with our appraiser and real estate professional partners. They must maintain our culture of respect, carry a positive attitude even during the most challenging and/or dynamic situations, and execute Valuation Connect’s mission to change the landscape of how AMCs operate.    Responsibilities - Acts as the subject matter expert (SME) for a designated region with regards to vendor panel, SLA, margins, and overall processing of valuation product pipeline - Monitoring the status of incoming and outgoing valuation orders and products - Review and respond to system messages from partners and clients within established SLA’s - Knowledge of all applicable federal and state laws and statutes, which includes, but is not limited to, state AMC regulation, Appraisal Independence Requirements, and the Uniform Standards of Professional Appraisal Practice (USPAP) - Familiar with the AMC state licensing regulations within their region - Responsible for  client communication including timely responses and issue resolution - Adheres to all established policy and procedures set forth by the company to ensure efficient workflow within established  standards and industry guidelines - Works with both clients and the vendor panel on a daily basis to ensure delivery of quality valuation products within Valuation Connect SLAs - Effectively communicates routinely and openly with manager and teammates regarding issues, conflicts and concerns as they arise - Diagnoses problems identified through telephone and electronic communications with service providers and addresses or escalates to the appropriate stakeholders as needed - Utilizes internet-based order management software  to perform all job functions to include, but not limited to, recruiting new vendors to Valuation Connect’s approved vendor panel, vendor selection, status follow-up, and confirming the valuation product is on schedule for delivery to the client - Understands and follows documented client specific appraisal requirements - Completes UAT (user acceptance testing) for specific workflow enhancements/changes as needed - Manages vendor coverage gaps and defines best practices with internal operational departments to ensure the company’s vendor network supports operational and client needs - Maintain a positive attitude and professional demeanor when working with clients, vendors, or internal staff - Recruits real estate valuation vendors using traditional recruiting methods - Conducts crisis recruiting efforts in order to meet critical business demands - Provides creative strategies to effectively manage the panel of appraisers and manage the pipeline of valuation products - Works well with little supervision; receptive to feedback and training intended to improve employee’s ability to perform at increasing levels of independence - Performs other duties as defined and needed - Ability to work overtime as required by workflow/volume fluctuations - Must be able to work overtime as required Qualifications - High school diploma or GED required - College degree in related field or equivalent experience a plus - Completion of 15-Hour USPAP course within first 60 days of employment unless successfully passed previously - Proficient in use of Microsoft Office Products (Word, Excel, Outlook) - Possesses strong verbal and written communication skills, applying good judgment, with the ability to escalate when unable or unauthorized to resolve conflict, issue or concern - Ability to work well in a team environment through collaboration - Good attention to detail making minimal errors - Displays the consistent ability to embrace rapid changes to SLAs, internal policies, and overall procedures We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.  

As the Title Clearance Coordinator, you will be responsible for the review of Foreclosure, Post Sale FHA / VA , REO and Deed In Lieu title reports for clouds on title and possible claims issues. You will communicate with clients, borrowers, internal staff, and outside agencies to resolve title clearance issues in a timely manner, consistent with company-defined standards.   Responsibilities - Review and manage daily pipeline reports - Take necessary steps to cure title clearance items per clearance guidelines - Maintain open communication with team and managers - Manage and support lender relationships - Additional duties, as assigned Qualifications - High-school diploma or equivalent - Minimum 2 years of experience with title clearance/curative related to foreclosure or REO properties - Working knowledge of real estate titles, deed preparation, and closings - Strong customer service focus - Clear verbal and written communication skills - Ability to work in a fast-paced environment and meet deadlines - Strong organization skills and attention to detail - Self-motivated: ability to work with minimal supervision - Capability to work both independently and as part of a team - Problem-solving mindset with ability to multitask - Proficiency with computers, and comfortable in a paperless environment - Knowledge of National State Foreclosure State and Underwriting Guidelines We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

As the Title Clearance Coordinator, you will be responsible for the review of Foreclosure, Post Sale FHA / VA , REO and Deed In Lieu title reports for clouds on title and possible claims issues. You will communicate with clients, borrowers, internal staff, and outside agencies to resolve title clearance issues in a timely manner, consistent with company-defined standards.   Responsibilities - Review and manage daily pipeline reports - Take necessary steps to cure title clearance items per clearance guidelines - Maintain open communication with team and managers - Manage and support lender relationships - Additional duties, as assigned Qualifications - High-school diploma or equivalent - Minimum 2 years of experience with title clearance/curative related to foreclosure or REO properties - Working knowledge of real estate titles, deed preparation, and closings - Strong customer service focus - Clear verbal and written communication skills - Ability to work in a fast-paced environment and meet deadlines - Strong organization skills and attention to detail - Self-motivated: ability to work with minimal supervision - Capability to work both independently and as part of a team - Problem-solving mindset with ability to multitask - Proficiency with computers, and comfortable in a paperless environment - Knowledge of National State Foreclosure State and Underwriting Guidelines We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

  As a Resident Agent, Arkansas you will be accountable for managing workload issues across teams and/or clients and tracking their productivity as a whole. We are looking for a team member that will continue to uphold our stellar reputation in Arkansas. Responsibilities - prepare/issue AK titles as resident title agent for our companies. - prepare/issue AK policies as resident title agent for our companies - identify and resolve underwriting issues - ensure compliance with underwriting directives - identify and implement process workflow improvements - participate in testing environment as required - participate in system enhancement process - provide 1-on-1 training for team members, as needed - maintain complete confidentiality and privacy of departmental matters - complete all assignments in a timely manner - act as a leader within the company - all other duties assigned   Qualifications - bachelor’s degree or equivalent experience - current AK resident agent license required - strong customer service focus - clear verbal and written communication skills - ability to work in fast-paced environment and meet deadlines - self-motivated: ability to work with minimal supervision - persuasive, encouraging, motivating personality - strong attention to detail - capability to work both independently and as part of a team - a problem-solving mindset We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Mortgage Connect, LP is looking for an onsite Technical Support Specialist to join our growing Information Technology team. As the Technical Support Specialist, your primary function is to provide technical support for production-based applications and network, supporting Mortgage Connect business and objectives.  You will troubleshoot when problems are encountered via root cause analysis, implementing temporary workarounds, and designing permanent solutions aimed at increasing application and network availability and usability.   Essential Duties and Responsibilities - Works closely with front-line support teams, Production Services and Product Development to ensure efficient and accurate problem trouble-shooting and solutions development occurs in support of Mortgage Connect products - Takes ownership of problems by collecting symptom and environmental data critical to problem resolution effort - Provide general IT end user support - Installing and configuring software applications - Installing and configuring hardware solutions - Thoroughly documents support activities and share knowledge with others on team to facilitate future problem resolution - Provides complete resolution summary upon case closure to ensure knowledge base data capture occurs - Strictly adheres to production change control processes - Communicates effectively with end user & IT support team to resolve assigned tasks. - Follows through and takes tasks to completion - Act as a leader within the company - All other duties assigned Qualifications - Undergraduate degree preferred but not required - Experience in technical support, help-desk or quality assurance environments a plus - Productive, self-starting, logical thinker motivated by problem solving activities - Solution driven and detail oriented We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Mortgage Connect, LP is looking for a Service Desk Analyst, to work onsite out of our Moon Township, PA location, to join our growing Information Technology team. As a Service Desk Analyst, you will provide technical support for production-based applications and network, supporting Mortgage Connect business and objectives.  Additionally, you will troubleshoot when problems are encountered via root causes analysis, implements temporary workarounds as appropriate, and designs permanent solutions aimed at increasing application and network availability and usability.   Essential Duties and Responsibilities - Work Closely with Front-Line Support Teams, Production Services, and Product Development to Ensure Efficient and Accurate Problem Trouble-Shooting and Solutions Development - Ability to effectively and efficiently troubleshoot technical problems - Research, resolve, and respond to end-user issues/problems received via email, telephone, or escalations, and provide support on desktop systems - Experience with desktop image management a plus - Install/Configure Software Applications and Hardware Solutions - Basic understanding of TCP/IP, DNS, DHCP, and VPN configurations - Provide General IT End-User Support - Provide Complete Resolution Summary Upon Case Closure to Capture Knowledge Base Data - Take Ownership of Problems by Collecting Symptom/Environmental Data for Problem Resolution - Communicate Effectively with End-User and IT Support Team to Resolve Assigned Tasks - Peripherals setup & support such as printers, scanners, etc. - Any other duties as assigned by management Qualifications - 1+ years’ recent computer, server, and network troubleshooting experience. - Must be resourceful and able to take initiative in a dynamic environment. - Knowledge of computer and server hardware. - Ability and willingness to work in an environment providing 24x7x365 support. - Strong understanding of Windows operating systems and applications in a domain environment, including Windows 7, Windows 10 and Microsoft Office suites. - Experience with anti-virus technologies and troubleshooting - Experience with troubleshooting IT hardware, including workstations, monitors, printers, laptops, and mobile devices - Customer service skills - Strong written and oral communication skills - Ability to demonstrate a high degree of business professional behaviors including punctuality, attendance, responsiveness and dependability - Ability to Work in Fast-Paced Environment and Meet Deadlines - Capability to Work both Independently and as part of a Team - Problem-Solving Mindset with Ability to Multitask We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Mortgage Connect Document Solutions, a Mortgage Connect, LP company is looking for a Business Strategist to support our growing team. As a representative of MCDS as a Business Strategist, you will support both internal and external customers including; Sales, Client Experience, Development and Compliance with gathering and documenting requirements and specifications for existing and new products. To be successful in this role, you must possess significant personal initiative, strong problem solving skills, exceptional project and process management capabilities.   Responsibilities - Gather requirements and documentation with clients, internal users, and third party vendors for systems development, enhancements, and process improvements - Leading multiple projects simultaneously helping us continue to build our core product and grow industry solutions. Work closely with the product owner to make sure everything we do meets the direction of the company. This person will have an understanding of the problems we’re trying to overcome and help to implement a solution - Work with external and internal clients to identify systems and process solutions that will enable new business opportunities. Quantify the IT resource needed to implement these new business solutions - Manages entire product line life cycle from strategic planning to tactical activities. Keeping projects on schedule and help teams prioritize work (Cross organizationally). Being on top of tasks and releases and making sure everything gets done according to the project scope (feature maps, priority lists, charters, etc.) - Defines project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders. - Provide project support in the implementation of cross-functional growth, efficiency or initiatives. - Support sales process in discussing/scoping opportunities that utilize existing/new features of our product offerings may also support with pricing new product offerings - Additional duties as assigned Qualifications - Sense of humor - Intermediate to advanced Microsoft Office (Word, Excel, Power Point, and Outlook computer skills and working knowledge of Internet Explorer - Professional and outgoing attitude - Experience in high pressure, high growth and high transaction environments - Comfortability working in a dynamic fast paced environment - Ability to work independently - Team player with a positive attitude and can hit the ground running and work independently We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

As the REO Closing Coordinator, you will be responsible for the coordination of all aspects involved with finalizing the loan closing process. You will communicate with the client, borrower, attorneys, internal staff and other associated outside agencies to facilitate all closing issues in a timely manner. You will work remotely in this role.    Responsibilities - Review Work in Progress report(s) to ensure completion  - Preparation of Title Bills in a timely manner - Preparation of Alta Statement/CD that meets Service Level Agreement - Responsible for closing document procurement with banks and will liaison with attorneys - Address inquiries from clients, borrowers, attorneys or staff professionally and in a timely manner - Maintain open communication with team members and team leader - Confirm closing dates, location, documentation, and funds due at closing with appropriate parties - All other duties assigned   Qualifications  - You must be a resident of New York for this role - 3-5 years of closing experience in default or purchase closings - Experience preparing  HUD /CDS - Working knowledge of real estate titles, deed preparation and closings - Must possess good organizational skills, ability to handle multiple tasks simultaneously, meet deadlines, and demonstrate good communication skills - Must be detail oriented – work accuracy is paramount - Proven customer service skills - Proficiency with personal computers, MS Office and office equipment - Excellent written and verbal communication skills - Ability to read, analyze and interpret common technical reports, and documentation   We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

As a Louisiana Resident Agent,  you will be accountable for managing workload issues across teams and/or clients and tracking their productivity as a whole. We are looking for a team member that will continue to uphold our stellar reputation in Louisiana.   Responsibilities  - Prepare/issue LA titles - Prepare/Issue LA policies - Identify and resolve underwriting issues - Ensure compliance with underwriting directives - Identify and implement process work-flow improvements - Participate in testing environment as required - Participate in system enhancement process - Maintain complete confidentiality and privacy of departmental matters - Complete all assignments in a timely manner - Act as a leader within the company - All other duties assigned Qualifications - Bachelor’s degree or equivalent experience - Current LA Resident Agent License required - Strong customer service focus - Clear verbal and written communication skills - Ability to work in fast-paced environment and meet deadlines - Self-motivated: ability to work with minimal supervision - Persuasive, encouraging, motivating personality - Strong attention to detail We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Valuation Connect, a Mortgage Connect company is looking for newly licensed appraisers who are interested in jumpstarting their career.   Why Valuation Connect? - - Nationwide medical plan coverage eligible on Day 1 - 401k eligible on Day 1 - Dental/Vision/Disability/Life Insurance available - Referral bonuses - Paid time off and paid holidays - Mentorship from industry experts – potential to increase your earnings and market share - Ability to maintain and work with your existing clients - Expense Reimbursement – Appraisal Software, MLS, CE, and License Fees Responsibilities - Complete residential property appraisal reports for 1 - 4 family residential real estate properties in compliance with Uniform Standards of Professional Appraisal Practice (USPAP) guidelines and federal and state appraisal laws ensuring exceptional quality and credibility of appraisal theory and methodology governing residential real property. - Provide seamless communication to both property contacts (Borrower) and home office - Participate in team meetings and ongoing training - Additional duties, as assigned Qualifications - Strong analytical and decision-making skills - Ability to work independently and meet established production standards - Effective verbal and written communication skills - Adherence to due dates and timelines as outline by each order or project - Work with a level of professionalism as outlined by the company - Must be a licensed or certified appraiser with less than 5 years of experience   We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Mortgage Connect, LP is looking for a hybrid Operations Support Specialist. As a Operations Support Specialist, you are responsible for monitoring and troubleshooting document creation workflows, producing internal and external reports, documenting processes and utilizing data analytics to meet organizational objectives.   Responsibilities: • Utilize excel to ensure productivity gains and client SLAs are met • Pull and utilize reports from the SSRS reporting server • Ensure accurate upload of data into database • Communicate clearly with Client • Handle Ad-Hoc requests • Perform data and physical document comparisons and reconciliations • Manage workflow and tasks to complete within client SLA • Assist in training junior staff • Must be able to work overtime as required • Other duties as assigned   Qualifications: • Intermediate Microsoft Excel experience • Familiarity with MS Office Applications and Adobe • VBA/Macro experience a plus • Extreme attention to detail and ability to work under pressure to achieve deadlines • Excellent verbal and written communication skills; analytical skills • Ability to work independently and as a part of a team • Creative/innovative problem solver • Strong customer service skills and interpersonal skills   Salary: $24.04- $26.44/ hourly    We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Mortgage Connect, LP is looking for a hybrid Operations Support Specialist. As an Operations Support Specialist, you are responsible for monitoring and troubleshooting document creation workflows, producing internal and external reports, documenting processes and utilizing data analytics to meet organizational objectives.   Responsibilities: • Utilize excel to ensure productivity gains and client SLAs are met • Pull and utilize reports from the SSRS reporting server • Ensure accurate upload of data into database • Communicate clearly with Client • Handle Ad-Hoc requests • Perform data and physical document comparisons and reconciliations • Manage workflow and tasks to complete within client SLA • Assist in training junior staff • Must be able to work overtime as required • Other duties as assigned   Qualifications: • Intermediate Microsoft Excel experience • Familiarity with MS Office Applications and Adobe • VBA/Macro experience a plus • Extreme attention to detail and ability to work under pressure to achieve deadlines • Excellent verbal and written communication skills; analytical skills • Ability to work independently and as a part of a team • Creative/innovative problem solver • Strong customer service skills and interpersonal skills   Salary: $21.63- $24.04/ hourly   We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Mortgage Connect, LP is looking for an onsite Inserter Operator. As an Inserter Operator, you are responsible for completing all insertion work prior to the end of the business day.   Responsibilities - Accountable for running Intelligent Inserting Systems and able to operate multiple programs & equipment. - Overlooking the inserter line and assisting others in their production activity - Keep an accurate count of production being shipped and properly documenting on a Log Sheet & Shipping Receipt - Maintain calibration and settings for inserter operation and keep inserter line consistently running in a timely manner - Monitor and troubleshoot equipment warnings, notices and able to make minor adjustments when needed - Assign tasks and coordinate production activity for help/ helpers - Able to be clean, stock supplies, and maintain Inserter equipment - Available for Operator training and Cross training in other departments - Able to work in a team or group - Able to lead by example and follow company’s SOP’s Qualifications - High school or equivalent degree - 3 plus years of employment - General computer skills (Windows98 or higher, Word, Excel) - Effective verbal and written communication skills - Prior warehouse or inserter line experience preferred - Proactive and creative problem solving - Self-paced - Able to work overtime and Saturday mornings Salary: $19.00-$19.50/ hourly    We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Become part of a rapidly growing team, dedicated to building creative solutions for the Mortgage Servicing industry. We pride ourselves in ensuring our team performance meets or exceeds company standards while maintaining client satisfaction. As a Liscensed Agent, you will manage workload issues across teams and/or clients and track their productivity as a whole. We are looking for a team member that will continue to uphold our stellar reputation in Utah.   Responsibilities - Prepare/Issue UT titles  - Prepare/Issue UT policies - Identify and resolve underwriting issues - Ensure compliance with underwriting directives - Identify and implement process workflow improvements - Participate in testing environment as required - Participate in system enhancement process - Provide 1-on-1 training for team members, as needed - Maintain complete confidentiality and privacy of departmental matters - Complete all assignments in a timely manner - Act as a leader within the company - All other duties assigned Qualifications - Must be UT resident entity or individual  - Must have UT license for at least 3 of the last 5 years with a title examination line of authority and/or an escrow line of authority  - An individual so licensed may act as the "qualified licensee" for no more than 2 agency title insurance producers - Please note: an attorney with real estate experience can be exempted from the 3 year license requirement  - Bachelor’s degree or equivalent experience - Strong customer service focus - Clear verbal and written communication skills - Ability to work in a fast-paced environment and meet deadlines - Self-motivated and can work with minimal supervision - Persuasive, encouraging, motivating personality - Strong attention to detail - Capability to work both independently and as part of a team - A problem-solving mindset   We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.